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• What we do
• Professor David Allen
• Tony Doyle
• Robin Gunson, Rob Jefferies and Melody Kozlowski

The emphasis is on preventive work and good practice – not on physical intervention.Rose Trustam - Chief Executive, Integrate

The PBM model supports our service's philosophy of 'least restrictive intervention for the shortest period of time necessary to manage the situation'.Andrew Stewart, Bury PCT

PBM is based on excellent values that promote an ethical and person centred approach. Dr David Wing, Community Therapeutic Services

The training programme is comprehensive, practically applied and can be tailored to all situations. Rose Trustam - Chief Executive, Integrate

Our physical intervention team have found the trainer instruction and accreditation process to be supportive, fair and constructive. Andrew Stewart, Bury PCT

PBM training is an integral part of our staff training, to ensure a positive, safe and holistic approach to our service users. Andrea Osborne, New Bridges

PBM is effective in preventing and managing violent and untoward situations within learning disability care settings. Andrew Stewart, Bury PCT

We have now been training our staff since last July and the feedback is very good. Orna Matz, St Christopher's School, Bristol

We have always experienced good support and enjoy working within the PBM community. Dr David Wing, Community Therapeutic Services

The training materials support all aspects of primary, secondary and tertiary intervention. Andrew Stewart, Bury PCT

The PBM theory can be used to support general staff skills and equips staff preventively. Rose Trustam - Chief Executive, Integrate

We have found the training system to be comprehensive for our needs. Dr David Wing, Community Therapeutic Services

PRT is a good company to work with and we have been very pleased with the support and the good level of organisation. Orna Matz, St Christopher's School, Bristol

The PBM training programme is a logical format to follow. Heather Hindmarch, Brothers of Charity

We use the PBM training package because it provides a comprehensive range of the training materials required to support staff. Andrew Stewart, Bury PCT

Staff are happy about the theory which is very thorough and there is a good inner thread between the units. Orna Matz, St Christopher's School, Bristol

We find the PBM training to be effective in providing staff with what they need to deal with difficult situations. Heather Hindmarch, Brothers of Charity

The practical exercises, perception etc link up well with the theory. Orna Matz, St Christopher's School, Bristol

We appreciate the ongoing review and updating and the fact that the practical training is delivered around individuals. Rose Trustam - Chief Executive, Integrate

The PBM teaching is evidence based and progressive. Dr David Wing, Community Therapeutic Services

Robin Gunson, Rob Jefferies and Melody Kozlowski

On a day to day basis the operation of Positive Response is handled by Robin Gunson, Rob Jefferies and Melody Kozlowski.

Robin Gunson has worked with people who experience autistic spectrum disorders for over 25 years. Robin is involved with service design and implementation for this challenging and unique group of people who experience autistic spectrum disorders. He has been involved with the development of the Positive Behaviour Management package since Positive Response’s inception and works closely with Professor David Allen and Tony Doyle.  

Robin is also head of development for an autism charity based in Cornwall. It has over 20 residential homes across the county as well a specialist school and employs over 400 staff.

Robin often meets with new organisations who are considering changing their training programme. He can advise on how the PBM training programme can meet the complex needs of different organisations.

Throughout the year Robin hosts regional meetings with PBM trainers to keep everyone up to date with new developments and enable trainers to meet and share ideas.

Rob Jefferies has worked with people who have autistic spectrum disorders and intellectual disabilities for over 13 years. Throughout this time, he has supported many individuals with complex and challenging behavioural needs in both hospital and community settings.

With nine years experience as a trainer, Rob has been involved with PBM both through his work with the NHS and Positive Response. At present, he is further developing the system of ongoing support and development for PBM trainers with the aim of maintaining the highest quality standards for the delivery of the programme.

Rob is available to consult with individuals, their carers and organisations in order to help them to understand the reasons why challenging behaviours occur and to explore jointly how they can be reduced and managed safely. He can also work with carers and care organisations to plan how their behavioural training needs can be most appropriately met.

Melody Kozlowski has a background in training and business management and is the office manager for Positive Response. Melody deals with all the enquiries about training and consultancy, organises trainer and direct care staff courses and manages the marketing and website to provide information and training resources. 

Melody is your first point of call to Positive Response. If you would like to find out more about our training and consultancy and how it can meet your needs she would be pleased to hear from you. Also existing users of the training are welcome to get in touch for on-going advice and support.

Melody is based in the Positive Response office in Cornwall five days a week, 9am until 5pm. Outside of hours please leave a voicemail message or send an email.